Jennifer Schwed · UX Research & Interactive Design

Interfaces people can use. Exhibits people remember.

Fifteen years of research-driven UX for federal and enterprise teams, and interactive design for museums, archives, and public spaces. Two disciplines, one practice.

UX

Research, then design.

Four case studies from enterprise software, federal case management, legal tech, and a nature center. Each one starts with what people were actually doing and ends with what shipped.

4case studies
Design

Screens in physical space.

Touchscreen interactives, exhibit graphics, and an AR app for museums, archives, and a federal research agency. Designed inside existing exhibit identities, built for public galleries.

6projects
UX Research & Design

Case studies

Screens recreated for this portfolio with illustrative data. Client names withheld under NDA where noted.

Enterprise analytics · Five months

Making a data warehouse legible to the people who fund it

One architecture read at different depths, so engineers and executives share a product without either losing what they need.

Federal case management · ServiceNow · Six months

Never losing your place in a six-month case

A clearance adjudication portal redesigned from three days of watching reviewers work, inside a platform's constraints.

Legal tech · Eight weeks

Designing for the decision a regulator will ask about

A breach-notification workflow for in-house counsel, built with no spec and a clock running.

Nature center exhibit · Ten weeks

Teaching a six-year-old to fly a hawk without a single word

A gesture-controlled exhibit for children who can't read yet: no text, no touch, no prior knowledge required.

Interactive & Exhibit Design

Design work

Many of these are design comps, captured before final content was placed and the design was finalized. Clients are described, not named.

Choose a time period screen with eight locked ballot boxes
Interactive · Touchscreen game

Voting Rights Eligibility Game

Build an identity, choose an era, find out whether you could vote. Bilingual, for a state archives.

Home screen with an engraved portrait and five section buttons
Interactive · Large-format kiosk

Currency History Touchscreen

Browse an artifact collection by era, timeline, symbol, and display case on a vertical gallery screen.

What kind of Revolutionary are you? attract screen with period engravings
Interactive · Quiz with shared results

Revolutionary Personality Quiz

Seven questions, five archetypes, and a result that goes up on the gallery's projection wall.

Reality or Perception bilingual exhibit panel
Print · Exhibit graphics

Immersive Science Exhibit

A bilingual panel system for five VR stations at a traveling science exhibition.

AR demo app home screen with a rendered drone
AR · Mobile app

Aerial Drone Communication System

An augmented reality demo that puts a life-size drone and crowd into the visitor's surroundings.

Opening [MONTH YEAR]Screens go live when the exhibit does.
Interactive · Three kiosk experiences

National Traveling Exhibit

Video interviews, a state-by-state impact map, and a clip gallery for a library tour. Unreleased; available on request.

About

One practice, two rooms.

I'm Jennifer Schwed, a senior UX designer and researcher based in Alexandria, Virginia. Through Findwell UX I've spent more than a decade on research-led design for federal agencies and enterprise software teams, including a ten-year embedded engagement with a federal science and technology directorate.

I design interactive and graphic experiences for museums, archives, and public exhibitions: touchscreens, games, exhibit panels, and AR. The same habits carry across both rooms. Watch people first. Design for the body in front of the screen. Make the system explain itself.

Prior federal Public Trust clearance. Available for research, design, and exhibit engagements.

Contact

Let's talk about what your users are actually doing.

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